Delivery Information

  • NOTE : Free delivery offers throughout year apply with Terms and Conditions : All ceramic items except basins wider than 800mm (inc packaging),  all taps, valves and shower trays (not larger than 1200mm) are included in this offer. Bath tubs, Mirrors or Mirror cabinets, basins wider than 800mm, vanity units, shower screens, close coupled wc's are all excluded. Please get in touch to avoid disappointment before placing the order. Minimum spend £250

NOTE: If item is being returned with a "changed mind" / "ordered wrong- by error" reason then original delivery fee will be charged on return before crediting for the returned item plus 15% restocking fee applied to such returns.

  • All delivery dates on the site, are estimates based on typical delivery
  • Happy to use your own currier collection 
  • Our own driver can deliver within M25 London area most of the orders of £500 and above including bulky items, please enquire for costs based on postcode
  • Free deliveries within London for over £250 orders
  • Please do not arrange any plumber/fitter until all your goods have been received and checked
  • Standard UK delivery charges start at £6.95 and are capped at £99.95 for items falling into delivery availability
  • Up to 85% of products dispatch within 24-48 hours with delivery within 3-5 working days
  • Next day and 2 day deliveries on request with no extra charge.
  • Note that any deliveries made by third party exclude large bulky and heavy items ( bath tubs, vanities etc).  No delivery charge will be applied on such by default.
  • An overall delivery charge will be calculated and displayed in the basket if items are offered for delivery
  • When purchasing multiple products the delivery charge is re-calculated and is often less than the total of the individual delivery charges
  • Delivery charges change depending on the shipping country/region. The ability to change the delivery destination is available within the basket
  • For additional help or information on if speedier deliveries are possible on your order, just call us on 02089308249