Delivery Information

  • NOTE : Free delivery offers throughout year apply with Terms and Conditions : 
  • All ceramic items except basins wider than 800mm (inc packaging),  all taps, valves and shower trays (up to 1200mm and lightweight) are included in this offer.
  • Bath tubs, Mirrors or Mirror cabinets, basins wider than 800mm, vanity units, shower screens, close coupled wc's are all excluded. Please select £75 delivery fee when checking out for all oversized and overweight items that require pallet delivery.

NOTE: If item is being returned with a "changed mind" / "ordered wrong- by error" reason then original delivery fee will be charged on return before crediting for the returned item plus 15% restocking fee applied to such returns.

  • All delivery dates on the site, are estimates based on typical delivery
  • Please do not arrange any plumber/fitter until all your goods have been received and checked
  • Standard UK delivery charges start at £15 and are capped at £99.95 for items falling into delivery availability
  • Up to 85% of products dispatch within 24-48 hours with delivery within 2 working days
  • Next day and 2 day deliveries on request with no extra charge.
  • Note that any deliveries made by third party exclude large bulky and heavy items ( bath tubs, vanities etc).  No delivery charge will be applied on such by default.
  • An overall delivery charge will be calculated and displayed in the basket if items are offered for delivery
  • When purchasing multiple products the delivery charge is re-calculated and is often less than the total of the individual delivery charges
  • Delivery charges change depending on the shipping country/region. The ability to change the delivery destination is available within the basket
  • For additional help or information on if speedier deliveries are possible on your order, just call us on 02089308249